Privacy Policy
In Simple Terms
We respect your privacy. We only collect the information we need to process your orders, deliver your chutneys and preserves, and, if you choose, to keep you updated about news and offers. We use Wix to host our website, Stripe for payments, and Google Analytics to help us understand how people use our site. We never sell your data and you can ask us to stop contacting you at any time.
The Legal Details
This Privacy Policy explains how Usk River Natural Preserves, trading under Napier Catering Holdings Limited (company number 11820075), collects, uses, and protects your personal data.
1. Data we collect: name, contact details, delivery address, payment information, order history, and optional marketing preferences.
2. Lawful basis: we process your data to fulfill contracts (orders), comply with legal obligations, and with your consent for marketing.
3. Sharing: we use third parties such as Wix (website hosting), Stripe (payment processing), and Google Analytics (website analytics). These providers comply with GDPR.
4. Retention: we keep order information for as long as required by tax law, and marketing data until you opt out.
5. Your rights: you may request access, correction, deletion, or restriction of your data. You can withdraw consent for marketing at any time.
6. Contact: for privacy concerns, email us at sales@uskriver.co.uk.
7. Complaints: you may complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.